Blog

A deep dive into the Gorgias API V2, covering its key endpoints, common use cases, and the technical considerations of building custom integrations for your helpdesk.

Discover how Gorgias assignment rules can organize your support inbox. We'll cover the core features, best practices, and how to scale your workflow with complementary AI-powered automation.

Ever wondered how a ticket was closed or who changed its tags? The Gorgias audit log holds the answers. This guide breaks down how to use it for better support operations and how to complement it with AI for proactive management.

Looking to optimize ticket assignment in Gorgias? Our guide covers the native Gorgias auto assign feature, how to get the most out of it, and how integrating an AI layer can further enhance your support efficiency.

Looking to streamline your support? This guide breaks down how to create a Gorgias auto reply using both their rule engine and AI Agent. We cover setup, use cases, pricing, and key considerations for your team.

Is Gorgias Automate right for your team in 2026? We dive deep into its pricing model, explaining the ticket tiers, automation options, and scalability features you need to know.

Looking to understand Gorgias's pricing model? This guide provides a detailed look at the Gorgias Automate pricing per resolution for 2026, explaining how billable tickets, AI features, and plans work so you can budget effectively.

Thinking about using the Gorgias automation add on? Our 2026 guide breaks down everything you need to know, from its impressive self-service features to how its tiered pricing works for different team sizes.

Tired of manually looking up order details for every customer ticket? This guide walks you through setting up Gorgias automation to attach last order items directly into a macro, saving your team valuable time and personalizing every response. We'll show you how to set it up and how to take your automation to the next level.