Blog

Most AI support rollouts do not fail on accuracy. They fail because resolution rate, deflection and the invoice each measure something different from the work.

AI-powered customer service is sold on containment rates. The number that pays is confident resolution. What to automate, what to leave alone, and what it costs.

I compared 9 AI customer service solutions on what they actually bill you for, what they cost at 2,000 tickets a month, and how much control you keep.

Every vendor meters conversational AI differently, so sticker prices tell you nothing. Here is what each one actually charges, and what happens after go-live.

Most AI customer service bot pricing hides the real cost in the billing unit. I break down per-interaction vs per-session vs per-resolution, with 2026 numbers.

A hands-on Cassidy AI vs n8n comparison: what each one really automates, what you have to wire yourself, and why only one of them publishes a price.

Cassidy's pricing page has no dollar figures at all. But a screenshot buried in Cassidy's own docs shows $79/month, and the credit system underneath it is the real cost story.

An honest Cassidy AI review for 2026: how the agents, workflows and knowledge base actually work, what the credit pricing hides, and who should skip it.

Cassidy AI is a no-code agent and workflow platform for document-heavy teams. Here is how it works, what it meters, and where it stops short for support.