Blog

Learn where Claude Code with Opus 5 helps on deep repository work, how provider and permission boundaries shape it, and how to keep its evidence reviewable.

Use Claude Code overview docs to find the right configuration, permission, and testing guidance, then review the same eesel workspace from a terminal.

A current Claude Code overview: install and sign in, choose a model, set permissions deliberately, track the billing arrangement, and use a bounded eesel CLI review when work crosses into support.

Set Claude Code permissions with deny, ask, and allow rules, then use eesel CLI to prepare a reviewable support decision without confusing tool access with action approval.

Learn what Claude Code plugins contain, when to use one instead of a project skill, how to test it locally, and how to connect a reviewed eesel CLI workflow.

Learn how Claude Code reads projects, edits files, and runs tools, then connect a reviewed development workflow to the same eesel teammate your support team uses.

Understand Freshworks MCP Gateway, current Freshservice access terms, and the checks to make before an AI client can use service-desk data.

Compare VS Code, Claude, Storybook, Goose, and Postman by their role in MCP Apps, then check the support workflow behind an interactive view with eesel CLI.

A current guide to OpenAI Codex across the terminal, IDE, cloud, GitHub, and Slack, plus a careful way to use it with an eesel support teammate.