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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Illustration of the Gorgias web widget for Shopify live chat and AI support
Guides

Gorgias web widget: a complete guide to setup, AI, and costs in 2026

How the Gorgias web widget works, how to install and customize it on Shopify, what its AI Agent can and can't do, and what it really costs.

eesel Teameesel TeamJun 15, 2026
Illustration of a stack of past support tickets being turned into reusable reply templates
Guides

How to use AI to generate support macros from past tickets

A practical, step-by-step guide to mining your resolved tickets with AI and turning the patterns into ready-to-use support macros, plus how to test them before they go live.

eesel Teameesel TeamJun 15, 2026
Two people reviewing a Gorgias AI evaluation checklist next to a Shopify shopping bag and a laptop
Guides

Is Gorgias AI worth it? An honest 2026 review for ecommerce teams

Is Gorgias AI worth it for your store? A straight review of what the AI Agent does, what it really costs, and the one number that decides it.

eesel Teameesel TeamJun 15, 2026
Illustration comparing the best Jasper AI alternatives for 2026
Guides

The 9 best Jasper AI alternatives in 2026 (tested and ranked)

We tested the best Jasper AI alternatives in 2026, from budget writers to enterprise platforms, with real pricing, pros, cons, and who each one is actually for.

eesel Teameesel TeamJun 15, 2026
Illustration of help docs, files and tickets feeding into a chatbot that returns a verified, sourced answer
Guides

Knowledge base GPT: how to connect a GPT to your knowledge base in 2026

A knowledge base GPT answers questions from your own docs, not the model's memory. Here's how to build one in 2026, the real limits, and when to buy instead.

eesel Teameesel TeamJun 15, 2026
Illustration comparing the best Koala AI alternatives for 2026
Guides

The 9 best Koala AI alternatives in 2026 (tested and ranked)

We tested the best Koala AI alternatives in 2026, from cheaper SEO writers to ranking optimizers and enterprise platforms, with real pricing, pros, cons, and who each is for.

eesel Teameesel TeamJun 15, 2026
A support agent organizing a wall of reusable reply-template cards, representing helpdesk macro management
Guides

How to manage macros in your helpdesk: a practical 2026 guide

A practical guide to managing helpdesk macros: how to create, organize, audit, and prune them, plus where AI now fits in macro management.

eesel Teameesel TeamJun 15, 2026
Illustrated banner showing AI tools connecting into the Salesforce platform
Guides

The 8 best AI tools for Salesforce in 2026

A hands-on guide to the best AI tools for Salesforce in 2026, from native Agentforce to the overlay agents that often deliver value faster and cheaper.

eesel Teameesel TeamJun 15, 2026
A painterly editorial illustration of an open notebook with floating outline and SEO icons, signalling a search for the right blog writer beyond Writesonic.
Guides

The 9 best Writesonic alternatives for blog content in 2026

The 9 best Writesonic alternatives in 2026, after testing each one. Real prices, real screenshots, and what each tool is actually good at.

eesel Teameesel TeamJun 15, 2026

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