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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Two support agents working in Freshdesk with a one-click scenario automation routing a ticket
Guides

Freshdesk scenario automations: how to set them up (and where they stop)

A practical guide to Freshdesk scenario automations: what they are, how to set one up, the actions they can run, and where one-click macros hit a wall.

eesel Teameesel TeamJun 12, 2026
Illustration of an IT team working alongside an AI assistant connected to knowledge sources
Guides

Freshservice AI: what Freddy AI actually does for your IT service desk

A plain-English guide to Freshservice AI: what Freddy AI Agent, Copilot, and Insights do, how the session-based pricing works, and where it actually falls short.

eesel Teameesel TeamJun 12, 2026
Illustration of an AI agent deflecting incoming IT requests so they never reach a human agent
Guides

Freshservice ticket deflection: how to reduce IT tickets with AI in 2026

What Freshservice ticket deflection really means, how to set up Freddy AI deflection step by step, the pricing to watch, and the levers that actually cut IT ticket volume in 2026.

eesel Teameesel TeamJun 12, 2026
Editorial banner illustration for a 2026 roundup of the best AI SEO content generator software
Guides

The 8 best AI SEO content generator software tools in 2026

I tested the best AI SEO content generator software for 2026, from Surfer and Frase to Jasper and Koala. Here's which one fits your workflow, and what the scores hide.

eesel Teameesel TeamJun 11, 2026
Illustration of the best AI tools for writing blog posts in 2026
Guides

The 8 best AI tools for writing blog posts in 2026 (tested)

We tested the field to find the best AI tool for writing blog posts in 2026, from hands-off agents to SEO writers, with real pricing and an honest verdict on each.

eesel Teameesel TeamJun 11, 2026
Editorial illustration of a writer at a desk with a magnifying glass over a rising search-ranking chart
Guides

The 9 best AI tools for writing SEO-rich blog content in 2026

We tested nine AI tools for writing SEO-rich blog content in 2026, from one-click article writers to enterprise platforms. Here's what each is actually good at.

eesel Teameesel TeamJun 11, 2026
Editorial banner for a 2026 roundup of the best Forethought AI competitors and alternatives
Guides

The 8 best Forethought AI competitors and alternatives in 2026

We tried the best Forethought AI competitors for customer support automation in 2026, with honest pricing, pros and cons, and who each one is actually for.

eesel Teameesel TeamJun 11, 2026
Illustration of frontend AI tools assembling code editor windows and UI components
Guides

The 9 best frontend AI tools for developers in 2026

We tested the best frontend AI tools for developers in 2026, from Cursor and Copilot to v0 and bolt.new, with real pricing, limits, and honest verdicts.

eesel Teameesel TeamJun 11, 2026
Editorial illustration of an AI copywriting workspace with floating tool cards on an eesel-blue accent
Guides

The 9 best AI copywriting tools in 2026

We dug into nine of the most-recommended AI copywriting tools to answer one question: which is the best AI copywriting tool for the copy you actually ship?

eesel Teameesel TeamJun 11, 2026

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