Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

How Tulipy juggles four ecommerce brands with eesel AI
By using eesel AI to connect Shopify and Zendesk, they turned a bottleneck into something that actually works for them. They fixed their biggest headaches around order tracking and stock info, showing that you don't need a massive team to offer great customer service.

9 AI productivity tools that save 10+ hours/week (2026)
Work smarter with top AI productivity tools that streamline workflows, boost efficiency, and help you achieve more in less time.

How AppXite's digital marketplace and billing system evolved with AI for Zendesk and Teams
By mixing AI automation with their team's expertise, AppXite basically got the best of both worlds. The support team is way more efficient now. A huge chunk of incoming customer chats are handled by the bot from start to finish.

AdTech company Attekmi: sales and support inside Slack, based on Confluence
Attekmi turned its Confluence from a dusty library into a smart colleague that's always on. By bringing their stored knowledge into the daily conversation, they made their teams faster and more accurate, which is exactly what you need to stay ahead in a field like AdTech.

ChatGPT Team review 2026: Is it worth it for business?
ChatGPT Teams offers shared AI workspaces, data privacy, and custom GPTs. But with feature gaps, siloed workflows, and higher costs, is it really the best choice for businesses?

The new reality of cold email AI: From creepy to connected
Tired of LinkedIn-scraped icebreakers? This guide explains where cold email AI fails and how a knowledge-driven approach delivers specific, on-brand messages, plus simulation and predictable pricing.

Google's AI chatbot: What Gemini can (and can't) do in 2026
“Google AI chatbot” isn’t one thing. Get a clear breakdown of Gemini, Search’s AI mode, and Google Cloud, plus a faster, low-lift alternative for real customer support automation.

6 best healthcare chatbot platforms we tested (2026)
Front desks swamped and patients waiting? We review leading healthcare chatbots, explain real use cases, and show how to automate FAQs and scheduling while keeping care personal and secure.

Hivemapper: Buzzing for eesel automating triage based on past Zendesk tickets
It plugged right into their Zendesk setup with a single click, so they didn't have to change how they worked. The AI Actions were powerful enough to handle their detailed tagging system right away, but they were also easy to set up.
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