Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Slack AI thread summaries: Why they're not working and how to fix them
Are your Slack AI thread summaries missing the point or getting things wrong? You're not alone. This guide breaks down the common reasons for poor AI performance in Slack and shows you a better way to unlock your team's collective knowledge for truly intelligent summaries.

A deep dive into Stackblitz: The online IDE for modern web development
Our comprehensive guide to Stackblitz covers everything you need to know. We break down its core features, pricing, and common challenges developers face, and explore how to solve them.
Thinking Machines Lab: Mira Murati AI startup (2026)
Get the complete overview of Thinking Machines Lab. We break down the ex-OpenAI team's new venture, its massive funding, and its unique philosophy on AI.

A strategic Windsurf review: What developer AI tools teach us about support automation
Our 2025 Windsurf review analyzes the popular AI code editor's features, pricing, and limitations, drawing parallels to AI's role in revolutionizing customer support.

Aarsleff - constructing a better customer service experience with eesel AI
Aarsleff is a Danish company who uses eesel AI to connect their Sharepoint, PDF, and website documentation to answer queries internally and externally.

Baseten review (2026): AI inference platform tested
A deep dive into Baseten's AI infrastructure platform. This complete Baseten review breaks down its core features, pricing, and limitations for non-technical teams looking for support automation.

Billwerk+ helps customers self-serve through their eesel AI live chat
Billwerk+ use eesel AI with their Confluence and Slack to provide answers over their company knowledge. They have implemented a live chat for their help centre which has seen operation costs decrease and self-serve increase.

CartonCloud integrates eesel AI with their Salesforce and Slack
See how an AI integration into Salesforce and Slack gave Carton Cloud an easy way to get their questions answered – all thanks to eesel AI.

What is Coactive AI? An in-depth overview
Explore our in-depth overview of Coactive AI, the platform for analyzing visual content. We cover its features, use cases, pricing, and why it may not be the right fit for support automation.
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