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It plugged right into their Zendesk setup with a single click, so they didn't have to change how they worked. The AI Actions were powerful enough to handle their detailed tagging system right away, but they were also easy to set up.

Stressed IT teams need more than break-fix support. Learn how AI transforms IT managed support with automation, smart triage, and unified knowledge for faster, scalable solutions.

For Oil-Stores, eesel was a perfect fit. They needed something that could speak their language, connect to their existing tools and many product pages, and, most importantly, be customized to do real e-commerce work like looking up orders and searching products.

By building eesel AI into their existing Zendesk setup, Rise Vision turned their support process from a manual grind into a smart, efficient operation. Their two-bot strategy shows that you don't need a massive, complicated overhaul to make a huge impact.

At the end of the day, eesel wasn't just another chatbot for Years.com. It was the glue that connected their helpdesk (Gorgias) to their store (Shopify) and all their internal knowledge.

AI chatbots in Slack help teams work more efficiently by answering repeated questions, pulling up internal documents, and cutting down on daily message clutter.

AI triage tools help support teams handle incoming requests by automatically analyzing, tagging, and routing messages based on urgency, topic, and sentiment.

Track service ease with AI-powered CES to measure customer effort, identify pain points, and enhance overall support experiences.

Azure bots give developers raw tools to build custom chatbots, but setup is complex, costly, and slow. Discover why modern AI platforms are a better fit for support teams.