Blog

OpenAI Agent Evals offer powerful tools for developers building custom AI, but they come with significant complexity. This guide breaks down how they work, who they're for, and why ready-made solutions with built-in testing are often a more practical choice for support teams.

OpenAI's Audio Translation APIs offer powerful speech-to-text capabilities, but are they right for your business? This guide breaks down the features, pricing, and hidden complexities of using them for customer support and introduces a more practical, business-ready alternative.

Struggling to get the right answers from your AI? Our OpenAI prompt design 101 guide breaks down the essentials of crafting effective prompts. We cover everything from defining roles and providing context to advanced techniques that will transform your AI interactions, especially in customer support.

Navigate the complexities of OpenAI rate limits with our practical guide. Learn what TPM and RPM mean, how to manage usage tiers, and discover strategies to avoid errors and scale your application.

Thinking about using Perplexity AI? We've analyzed countless perplexity reviews to create a definitive overview of its features, pricing, and real-world performance for both personal and business use.

OpenAI and Shopify have partnered to launch "Instant Checkout" in ChatGPT, changing how customers discover and buy products. Is your ecommerce store and support team ready for this new era of conversational commerce?

OpenAI just launched Sora 2, its new text-to-video AI model and social app. While the technology is impressive for creative fun, we explore its limitations for business use and discuss why a different kind of AI is needed to solve practical problems like customer support.

Dive into the common workflows for Claude Code, Anthropic's agentic coding tool. We cover key use cases from the docs, pricing, and why you might need a different solution for business-specific tasks.

Thinking about using Claude Code for your next project? This guide demystifies the official quickstart docs, covering everything from initial setup and core features to the different pricing plans and what to expect.