Blog

A complete guide to customizing your Zendesk Guide submit request link, including changing button text, removing the link entirely, and redirecting to custom destinations.

A practical guide to importing and managing Zendesk Guide themes directly from GitHub, including local development setup and team workflows.

A complete guide to updating and customizing Zendesk Guide themes, from basic settings to advanced code customization and version control.

Master Zendesk Guide user segments with this practical guide. Learn to create segments, restrict article access, and implement best practices for your knowledge base.

A practical guide to configuring Zendesk's chat-to-email handoff, including continuous conversations setup, trigger configuration, and solutions to common channel-switching issues.

Zendesk can be HIPAA compliant, but it requires the right plan, add-ons, and extensive security configuration. This guide breaks down everything healthcare organizations need to know.

A comprehensive beginner's guide to Zendesk Help Center (Guide) covering setup, content organization, customization, and how AI tools can enhance your knowledge base.

Discover how to export your Zendesk help center articles with our complete guide covering API methods, free third-party apps, migration services, and PDF export options.

Is the Zendesk help desk the right fit for your team? Our comprehensive guide breaks down its core features, tiered pricing plans, and how to optimize your setup for modern support. Discover how you can enhance your support workflows and get the most out of your platform.