Blog

Discover how to extract, view, and manage organization domains in Zendesk using the API, exports, and automation tools.

A practical guide to merging organizations in Zendesk, covering prerequisites, the step-by-step process, and what happens to your data.

A complete guide to configuring Zendesk request forms differently across channels like Web Widget, Help Center, Email, and API.

A complete guide to positioning and sizing your Zendesk web widget, covering all widget types with code examples and best practices.

Discover how to use Zendesk Copilot's auto assist actions to automate ticket resolution, from standard field updates to custom API integrations.

A complete guide to setting up Zendesk Copilot's suggested first replies feature, from prerequisites and configuration to optimization and troubleshooting.

A complete guide to managing Zendesk email notifications for CCs and followers, including customization options, automation strategies, and troubleshooting tips.

A practical guide to understanding and configuring Zendesk email replies, covering setup, Reply-To handling, public vs private comments, and automation.

Master Zendesk email signature and branding with this comprehensive guide. From simple text signatures to advanced HTML customization and multi-brand setups.