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Guides

Your complete guide to slash commands Claude Code

Learn how Claude Code slash commands work, how to build skills with arguments and scoped tool grants, and how to use a safe eesel CLI support check.

Kenneth PanganKenneth PanganSep 9, 2026
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Guides

A practical guide to your terminal configuration for Claude Code

Unlock the full potential of Anthropic's agentic coding assistant with the right setup. Our guide walks you through the essential terminal configuration for Claude Code, from basic settings files to advanced customization, so you can code faster and smarter.

Stevia PutriStevia PutriSep 9, 2026
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Guides

Zendesk AI agents for support: a 2026 guide

A current guide to Zendesk AI agents for support: setup, channel limits, costs, testing and ongoing review.

eesel Teameesel TeamSep 9, 2026
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Guides

Zendesk AI agents in email channels: a 2026 guide

A current guide to Zendesk AI agents in email channels: setup, knowledge, testing and operational limits.

Kenneth PanganKenneth PanganSep 9, 2026
Illustration of a presenter pointing to a Zendesk logo
Guides

Zendesk AI agents in web form channels: a 2026 guide

A current guide to Zendesk AI agents in web form channels: setup, knowledge, testing and safe escalation.

Stevia PutriStevia PutriSep 9, 2026
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Guides

Zendesk AI agents review: capabilities and checks for 2026

A practical Zendesk AI agents review: current capabilities, account checks, evidence to collect, and a safe way to assess fit.

Stevia PutriStevia PutriSep 9, 2026
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Guides

Zendesk new AI agent: current features and setup in 2026

Set up a current Zendesk AI agent: channels, knowledge, procedures, actions, system replies, and checks before activation.

Kenneth PanganKenneth PanganSep 9, 2026
Illustration of a presenter pointing at the Zendesk logo
Guides

Zendesk’s 80% AI agent claim: what it means in practice

Separate Zendesk’s dated 80% automation claim from a guarantee, then measure your own rollout with current evidence.

Kenneth PanganKenneth PanganSep 9, 2026
Illustration of a person holding a Zendesk Sunshine Conversations panel between user-data and AI-agent panels
Guides

Zendesk Sunshine Conversations user data for AI agents: a 2026 guide

Use Sunshine Conversations user data safely: choose minimum fields, use built-in identity first, restrict API access, and test the real support path.

eesel Teameesel TeamSep 9, 2026

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