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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Illustration of a three-tier Lorikeet pricing comparison
Guides

Lorikeet pricing: plans, real costs, and alternatives

A clear breakdown of Lorikeet pricing: the Start, Scale, and Enterprise plans, how resolution-based credits work, what it really costs, and the alternatives.

eesel Teameesel TeamJul 15, 2026
Illustration of Espressive Barista pricing moving to a quote-gated Resolve model in 2026
Guides

Espressive pricing in 2026: what Barista actually costs

Espressive Barista pricing is fully quote-gated and now a Resolve product. Here is the real pricing model, what drives the cost, and a cheaper alternative.

eesel Teameesel TeamJul 15, 2026
Illustration of AI being added to a ServiceNow ITSM and customer service workflow
Guides

How to add AI to ServiceNow: a practical guide for 2026

A step-by-step guide to adding AI to ServiceNow in 2026: Now Assist (now ServiceNow Otto), AI Agents, the license tiers you need, and what it actually costs.

eesel Teameesel TeamJul 14, 2026
Hero illustration for a guide on adding an AI agent to a Freshservice IT service desk
Guides

How to add AI to Freshservice: a practical 2026 guide

How to add AI to Freshservice: turning on Freddy AI, the plan and session limits that catch teams out, and how to layer an AI agent over the API instead.

eesel Teameesel TeamJul 14, 2026
Illustration of AI agents plugging into a ServiceNow service desk
Guides

The best AI for ServiceNow in 2026

The best AI for ServiceNow in 2026, compared: Now Assist, Moveworks, Aisera, Atomicwork, Leena AI and more, with real pricing and honest verdicts.

eesel Teameesel TeamJul 14, 2026
Illustration of an AI chatbot and a support agent handling customer conversations in Kustomer
Guides

AI chatbot for Kustomer: how it works, what it costs (2026)

How an AI chatbot works inside Kustomer, what Concierge and Envoy actually do, what you'll really pay, and when a drop-in AI layer beats the native option.

eesel Teameesel TeamJul 14, 2026
Illustration of a customer and an agent chatting with an AI chatbot inside Freshchat
Guides

How to add an AI chatbot to Freshchat

A practical guide to adding an AI chatbot to Freshchat: the native Freddy AI Agent route, how to set it up, what it really costs, and where it falls short.

eesel Teameesel TeamJul 14, 2026
The 5 best Tavus alternatives we found in 2025
Guides

The 5 best Tavus alternatives we found in 2026

Find the perfect Tavus alternative for your business. We compare the top 5 AI personalized video tools like Maverick, HeyGen, and Synthesia to help you scale your marketing and sales outreach in 2025.

Stevia PutriStevia PutriJul 13, 2026
Illustrated banner for a guide on training GPT on your own company data
Guides

How to train GPT on your own data for customer support

A practical guide to training GPT on your own data: fine-tuning vs RAG, what counts as your data, the setup steps, and the mistakes that wreck accuracy.

eesel Teameesel TeamJul 13, 2026

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