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Tips, guides, and insights on AI teammates, smarter support, and building better teams.
How to manage Zendesk Guide article history and versions
A step-by-step guide to managing article versions in Zendesk Guide, including how to view revision history, restore previous versions, and work around native limitations.
Stevia PutriFeb 25, 2026How to restrict Zendesk Guide articles by user segment
A practical guide to restricting article access in Zendesk Guide using user segments perfect for internal help desks, VIP support tiers, and secure documentation.
Stevia PutriFeb 25, 2026How to embed videos in Zendesk Guide articles: Complete 2026 guide
A complete guide to embedding videos in Zendesk Guide articles, covering both native embedding for supported platforms and custom HTML embeds for other video hosts.
Stevia PutriFeb 25, 2026How to change Zendesk Guide category order
A step-by-step guide to reordering categories, sections, and articles in Zendesk Guide. Learn manual drag-and-drop and automatic sorting methods.
Stevia PutriFeb 25, 2026How to create and customize Zendesk Guide community templates
A complete guide to Zendesk Guide community templates, covering template files, customization with Curlybars, and best practices for building engaging community forums.
Stevia PutriFeb 25, 2026How to set up Zendesk Guide customer portal sign in: Complete guide
A complete guide to configuring Zendesk Guide customer portal sign in, from basic setup to advanced SSO options.
Stevia PutriFeb 25, 2026How to import and export articles in Zendesk Guide: Complete 2026 guide
A practical guide to moving content in and out of Zendesk Guide, covering API methods, third-party tools, and best practices for successful migration.
Stevia PutriFeb 25, 2026Zendesk Guide knowledge base API: The complete developer guide for 2026
A comprehensive technical guide to the Zendesk Help Center API with working code examples, authentication patterns, and integration best practices for developers.
Stevia PutriFeb 25, 2026How to add Zendesk Guide article links to macros: A complete guide
A practical guide to linking Zendesk Guide articles within macros, including workarounds for the missing native integration and modern AI alternatives.
Stevia PutriFeb 25, 2026Ready to hire your AI teammate?
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