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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

OpenAI Dots pricing: what a dot really costs, plan by plan (2026)
OpenAI Dots pricing starts at $100/month on Pro, but a two-seat Business workspace can be the cheaper route. Every plan, the usage rules, and what's priced later.

The 9 best GPT-6.1 Sol alternatives in 2026 (I tested 4 of them)
GPT-6.1 Sol is the cheapest model per task at its level, so switch only for one of five reasons. The 9 best GPT-6.1 Sol alternatives, with real test costs.

OpenAI Dots explained: what always-on agents do, cost, and where they stop
OpenAI Dots are always-on ChatGPT agents with their own cloud computer. Here's how they work, who gets one, what they cost, and the limits worth knowing first.

GPT-6.1 Sol review: I ran 75 support-ticket tests against Astra
A hands-on GPT-6.1 Sol review: 15 support tickets, five model setups, real costs and latency. It matched GPT-6 Astra on every policy call at a fifth of the price.

GPT-6.1 Sol pricing: $2/$10, the $0.10 cache, and every plan in 2026
GPT-6.1 Sol pricing kept the $2/$10 sticker but halved cached input to $0.10. Here is every tier, the 272K cliff, cost per task, ChatGPT plans, and worked bills.

AI for Help Scout and Shopify: answer order tickets with live data
Help Scout's Shopify app puts orders in your sidebar, but Help Scout AI can't read them. Here is how to get AI that answers order tickets with live Shopify data.

Gorgias to Zendesk migration: what moves, what it costs, and what happens to your AI
A Gorgias to Zendesk migration moves your tickets, customers and macros. It leaves your Rules, Shopify macro variables and AI Agent setup behind. Here is the full plan and cost.

8 best Treg alternatives in 2026 for giving AI agents tools
The 8 best Treg alternatives in 2026, split by job: data gateways like Apify and DataForSEO, and action layers like Composio, Arcade and Zapier MCP.

GPT-6.1 Sol: what's new, what it costs, and when to pick it over Astra
GPT-6.1 Sol shipped at DevDay on 29 September 2026, one week after GPT-6 Sol. It keeps the $2/$10 price but lands close to GPT-6 Astra. Here is what changed and who it fits.
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