Blog

If you're wondering where to start with Gorgias guidance templates, you're in the right place. We'll break down the basics, from the 'When, If, Then' framework to the first templates you should build. We'll also explore some considerations for scaling and introduce a complementary way to enhance automation within your existing Gorgias helpdesk.

Thinking about using the Gorgias Help Center? Our in-depth overview covers everything from setup and features to its pricing structure. Learn how to maximize self-service and see how to enhance your setup with advanced AI automation.

Is Gorgias or HubSpot Service Hub right for your team? We compare the features, pricing, and automation capabilities of both platforms and explore the strategic benefits of a Gorgias HubSpot integration to create a unified customer view.

Thinking of using Gorgias to manage your Instagram comments? This guide breaks down everything you need to know, from setup and features to the optimized pricing structures available to help your team succeed.

Dive into our practical guide on the Gorgias Javascript API. We'll cover key functions, advanced customizations, and show how AI can complement your setup for a 2026 customer experience.

The Gorgias knowledge base is a powerful tool for e-commerce brands looking to streamline support. This guide covers its core features and how to enhance it with powerful AI integrations for an even more automated customer experience.

A step-by-step overview of creating a Gorgias macro to edit a customer's shipping address on their last order. Discover how to maximize rule-based macros and learn how AI-powered tools can provide a complementary, automated solution for your support team.

Tired of manually handling returns in Gorgias? This guide shows you how to use Gorgias macros for returns, explains how to optimize them, and introduces a complementary AI solution.

Master Gorgias macros to automate repetitive support tasks and improve response times. This guide covers key features, setup, pricing, and how AI-powered tools can further enhance your support strategy.