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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Two people reviewing a chat widget layout on a laptop next to the Zendesk logo
Zendesk AI

Zendesk Chat is shutting down: what to do before January 2028

Zendesk Chat retires on 31 January 2028. Here is what carries over to Messaging, what you rebuild by hand, and the decision hiding inside the migration.

Riellvriany IndriawanRiellvriany IndriawanAug 7, 2026
One plugin package feeding several different AI coding agents at once
Trending

Agent Plugins: the new open standard for AI agent extensions

Agent Plugins 1.0.0 shipped on 6 August 2026 with AWS, Cursor, Microsoft, OpenAI and Vercel behind it. Here is what it standardizes, and what it leaves out.

Rama AdiRama AdiAug 6, 2026
Illustration of the Buzz app: chat channels where people and AI agents collaborate, with a honeycomb motif
AI

What is Buzz? Jack Dorsey's AI agent workspace, explained

Buzz is Jack Dorsey's new open-source team chat app where humans and AI agents share the same channels. Here's what it is, who it's for, and the catch.

KiraKiraAug 6, 2026
Illustration of a Claude Opus 5 pricing breakdown showing cost per million tokens
Guides

Claude Opus 5 pricing in 2026: API costs, plans, real bills

Anthropic kept Opus 5 at Opus 4.8 prices, but thinking is now on by default. Here is what a Claude Opus 5 run really costs once effort and caching are in.

Rama AdiRama AdiAug 6, 2026
Illustration of a developer at a laptop watching an agentic coding loop run through code, checks and a bot
Trending

Claude Opus 5 review: near-frontier coding at half the price

A hands-on Claude Opus 5 review: what the benchmarks actually say, the hallucination rate that went up, and whether it belongs on a live support queue.

KiraKiraAug 6, 2026
Illustration of a person weighing a small low-cost AI model against a larger caped flagship model on pedestals
Trending

Claude Opus 5 vs Fable 5: which should you actually run?

Fable 5 costs exactly double Opus 5. I went through both system cards, the docs and the independent benchmarks to work out when that second dollar buys anything.

Rama AdiRama AdiAug 6, 2026
Illustration comparing a heavyweight reasoning model against a fast balanced model on cost and capability
Trending

Claude Opus 5 vs Sonnet 5: which one should you use?

Claude Opus 5 costs 1.7x Sonnet 5 per token and still finishes some jobs cheaper. Here is the head-to-head on price, benchmarks and real cost per task.

Rama AdiRama AdiAug 6, 2026
Gemini 3.5 Flash Cyber hero banner on a Google-blue background
Trending

Gemini 3.5 Flash Cyber: what it is and who can use it

Gemini 3.5 Flash Cyber is Google's security model for finding and fixing code vulnerabilities. Here's what it does, how CodeMender uses it, and why you probably can't touch it yet.

KiraKiraAug 6, 2026
Gemini 3.5 Flash-Lite pricing hero banner on a Google-blue background
Trending

Gemini 3.5 Flash-Lite pricing: what it costs and who it's for

Gemini 3.5 Flash-Lite is Google's cheapest model at $0.30/$2.50 per 1M tokens. Here's the full pricing table, a real cost example, and who should use it.

Kurnia KharismaKurnia KharismaAug 6, 2026

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