Blog

Master the process of relating custom objects to tickets in Zendesk. This guide covers lookup fields, record previews, triggers, and practical implementation tips.

A practical guide to understanding Zendesk's email attachment size limits across all channels, with actionable workarounds and customer communication templates.

A practical guide to understanding, troubleshooting, and preventing email bounces in Zendesk Support.

A practical guide to preventing and cleaning up spam in Zendesk, covering native spam filters, configuration hardening, and automated solutions for the recent spam wave attacks.

Discover how to extract, view, and manage organization domains in Zendesk using the API, exports, and automation tools.

A practical guide to merging organizations in Zendesk, covering prerequisites, the step-by-step process, and what happens to your data.

A complete guide to configuring Zendesk request forms differently across channels like Web Widget, Help Center, Email, and API.

A complete guide to positioning and sizing your Zendesk web widget, covering all widget types with code examples and best practices.

Discover the latest Claude Cowork plugin updates from Anthropic, including new department-specific plugins, enterprise connectors, and private marketplace features for teams.