Blog

A hands-on look at Trengo pricing in 2026: every plan, what a 'conversation' actually means, the AI surcharge nobody mentions, and what a real team ends up paying.

A practical guide to AI spam ticket filtering: why junk is more of your inbox than you think, how AI triage beats keyword rules, and how to set it up without binning real tickets.

Most ecommerce tickets are predictable. Here's how proactive AI customer support for ecommerce reaches the customer before they ask, and resolves the rest.

AI multilingual support for ecommerce means answering in the customer's language, grounded in your catalog and policies. Here's what works, what breaks, and how to roll it out.

Tawk.to is free, but the AI, the branding, and reliable notifications all cost extra. Here are the 8 best Tawk.to alternatives for 2026, compared on price and AI.

Yes, AI can write product descriptions that convert, but the model was never the bottleneck. Here's what actually decides whether the copy sells.

A frontline guide to automating tier-1 support with AI: which tickets to hand over, how to train and test the agent, and how to keep a human in the loop.

What OpenAI Codex record and replay actually does: demonstrate a workflow on your Mac once, and Codex turns it into a reusable skill. How it works, its limits, and where it fits.

Is AI customer service worth it for a small business? The honest answer depends less on the AI and more on your ticket volume, your repeat rate, and the pricing model you pick.