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Ecommerce customer service outsourcing, compared: 10 providers with real prices, contract terms and reviews, plus the 24/7 math most quotes leave out.

Helpware pricing is quote-only, but its own site publishes rates from $9.93 to $19.59 an hour per agent. Here is what a real Helpware bill looks like.

Our Helpware review covers the BPO's services, ecommerce fit, onboarding, contract terms and what clients say on Clutch, G2 and Trustpilot.

Hugo Inc pricing starts at $11 an hour per dedicated agent. Here is what that becomes per month, what pushes it toward $35, and when a flat fee is cheaper.

Influx publishes its outsourcing rates: from $1,400/mo per agent for Talent as a Service and $2,000/mo for Managed Operations. Here's the real cost.

Our Influx customer support review covers its two products, onboarding, the AI side, pricing, what clients and agents say, and who should pick something else.

Our Peak Support review covers the outsourced support company's services, pricing, the Ubiquity acquisition, and what clients and employees really say.

Simplr is no longer sold: simplr.ai now redirects to Asurion. Here are the best Simplr alternatives for ecommerce brands, with real prices and who each one suits.

SupportNinja pricing is quote-only: a flat monthly fee per dedicated agent. Here is every number we could find, the terms to ask about, and real cost examples.