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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Hand-drawn illustration of a support agent with a headset practicing a chat with an AI customer on screen, with a scorecard of check marks beside the monitor
Guides

AI customer service roleplay: how to run practice that sticks

AI customer service roleplay works when scenarios come from your real tickets and every run is scored against your policy. A free prompt, 5 tools, and a scorecard.

Riellvriany IndriawanRiellvriany IndriawanOct 8, 2026
Hand-drawn hero banner of a person holding a phone and pointing at a column of assistant chat bubbles, the last one showing a small home server that also sits on a desk beside them
Alternatives

8 best Iris Hermes Agent alternatives in 2026, hosted and self-run

The best Iris Hermes Agent alternatives in 2026, from running Hermes yourself to other assistants you text, compared on iMessage setup, price and privacy.

Kurnia KharismaKurnia KharismaOct 8, 2026
Hand-drawn hero banner of a person at a laptop sending documents into a small decision box that sorts them into three labelled trays while a second person looks on
Trending

Strands Decider 2B: AWS's free decision model, tested against the hype

Strands Decider 2B is a free, open 1.9B decision model from AWS's Strands Labs. What it does, how accurate and fast it is, what it costs to run, and where it fits.

Rama AdiRama AdiOct 8, 2026
Hand-drawn banner of a person with a coffee at a laptop and a client holding a phone, with the Martin logo linked to email, text, phone, WhatsApp and Slack icons on an amber shape
Guides

Martin AI for client follow-ups: what it chases, and what you still track

How to use Martin AI for client follow-ups: reminders on any channel, triage that adds to-dos, texting clients for you, and the silence it won't notice.

Riellvriany IndriawanRiellvriany IndriawanOct 8, 2026
Hand-drawn illustration of a person holding a price tag and a stopwatch at a fork in the road, choosing between signposted AI model cards
Trending

7 best Claude Haiku 5.5 alternatives in 2026, picked by why you're leaving

The best Claude Haiku 5.5 alternatives depend on what pushed you out: the 100k price cliff, the temperature ban, coding gaps, or wanting open weights.

Rama AdiRama AdiOct 8, 2026
Hand-drawn illustration of a person sprinting with a tall stack of small task cards while another person watches, for a Claude Haiku 5.5 review
Trending

Claude Haiku 5.5 review: a real bargain, but only under 100k tokens

My Claude Haiku 5.5 review: Luna-level prices, much better scores, and real speed, as long as your prompts stay under 100k tokens and effort stays low.

Riellvriany IndriawanRiellvriany IndriawanOct 8, 2026
Hand-drawn hero banner of a person texting on a phone while two friendly AI assistant characters reply with message bubbles about workouts, reading and plans
Trending

folk AI assistant vs Instinct AI: which texting assistant fits you in 2026?

folk is a free texting assistant that keeps you on track and asks before it emails. Instinct is an invite-only agent that acts as you out in the world. Here is how they compare.

Riellvriany IndriawanRiellvriany IndriawanOct 8, 2026
Hand-drawn hero banner of a founder at a laptop holding a phone, with three approved chat bubbles for an email, a contact and a calendar invite going out to three people
Guides

folk AI assistant for founders: a chief of staff you text, tested against a founder's week

folk pitches itself as a texting chief of staff for founders. Here is what it handles in a founder's week, who presses send, what it costs, and where it stops.

Kurnia KharismaKurnia KharismaOct 8, 2026
Hand-drawn illustration of a support lead choosing between a Kodif agent showing order, refund and cart actions and a Siena agent in a headset, on an orange background
Alternatives

Kodif AI vs Siena AI: which ecommerce support agent fits your team in 2026

Kodif AI vs Siena AI compared on what each agent actually does, how each one bills, which helpdesks they sit on, and the automation rate where the cheaper one flips.

Riellvriany IndriawanRiellvriany IndriawanOct 8, 2026

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