Blog

Learn what Claude Code plugins contain, when to use one instead of a project skill, how to test it locally, and how to connect a reviewed eesel CLI workflow.

Learn how Claude Code reads projects, edits files, and runs tools, then connect a reviewed development workflow to the same eesel teammate your support team uses.

Understand Freshworks MCP Gateway, current Freshservice access terms, and the checks to make before an AI client can use service-desk data.

Compare VS Code, Claude, Storybook, Goose, and Postman by their role in MCP Apps, then check the support workflow behind an interactive view with eesel CLI.

A current guide to OpenAI Codex across the terminal, IDE, cloud, GitHub, and Slack, plus a careful way to use it with an eesel support teammate.

Learn how Claude Code slash commands work, how to build skills with arguments and scoped tool grants, and how to use a safe eesel CLI support check.

Unlock the full potential of Anthropic's agentic coding assistant with the right setup. Our guide walks you through the essential terminal configuration for Claude Code, from basic settings files to advanced customization, so you can code faster and smarter.

A current guide to Zendesk AI agents for support: setup, channel limits, costs, testing and ongoing review.

A current guide to Zendesk AI agents in email channels: setup, knowledge, testing and operational limits.