Blog

A current guide to ChatGPT Shopify commerce: catalog discovery, merchant checkout, variant accuracy, return policies, and support boundaries.

ChatGPT and Claude excel at general tasks, but fall short in customer support. This guide compares their strengths and shows why businesses choose specialized AI like eesel.

Learn how to build a GPT with OpenAI, and upgrade to a business-ready agent with eesel AI.

Get the most out of your support operations by reducing the repetitive questions and making time for what matters.

Looking to enhance your Zendesk setup? We reviewed the best AI apps to help you optimize ticket classification. See our top 5 picks for 2026.

Struggling with high ticket volume in Zendesk? This guide breaks down how to automate Zendesk tickets using native tools, third-party apps, and modern AI agents to boost efficiency.

Is ServiceNow AI ready for prime time? This guide analyzes its capabilities like Now Assist and AI Agents, discusses user concerns about complexity and hallucinations, and explores whether it delivers on its promises for ITSM and customer service.

ServiceNow AI chatbot is powerful, but only if you're fully tied into its platform. This guide covers what it does, how much it really costs, and how a flexible alternative like eesel AI can work with your current tools, not against them.

Explore the key features, use cases, and challenges of ServiceNow AI. Understand its pricing model and discover how a more flexible AI solution can integrate with your existing tools without the complexity.